Policies

Refunds

If for any reason you are not satisifed with our skin care you may return it within 60 days of purchase for a full refund. Please contact us at contact@niora.com, or 800-882-9887, or use our website response form before returning any product or portion of product.

Information Collection and Use

Registration: In order to place orders on this Web site, you must first complete the registration and create a user name and password. During registration you are asked contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. Niora, Inc is the sole owner]of the information collected on www.niora.com. Niora does not share this information.

Orders: If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information to fill your orders. If we have trouble processing an order, we will use this information to contact you. Credit card information is not stored.

Tell-A-Friend: If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a email inviting him or her to visit the site. Niora] stores this information for the sole purpose of sending email about our products. Your friend may contact us at mail@niora.com to request that we remove this information from our database.

Communications from the Site

Special Offers and Updates: We will occasionally send you information on newsletters, products, services, and promotions. You can sign up for these emails from us on our registration page. Out of respect for your privacy, we present the option not to receive these types of communications.

Service-related Announcements: We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service: Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

Personally identifiable information: We do not share information with third parties.

Choice/Opt-out: If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at contact@niora.com, or you may contact us at 800-882-9887.

Log Files: As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

Cookies: A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.

Links to Other Sites: This Web site contains links to other sites that are not owned or controlled by Niora. Please be aware that we, Niora, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Access to Personally Identifiable Information: If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by emailing our Customer Support at main@niora.com or by contacting us by telephone or postal mail at the contact information listed below. This contact information is used to get in touch with you.

Contact Information........................................
Our postal address is:

Niora
2208 N 77th St
Seattle, WA 98103.

We can be reached via e-mail at contact@niora.com, or you can reach us by telephone at
1(800)882-9887.

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